General Information
ALCOHOL
According to the Law, alcohol is not served to guests under the age of 18 in restaurants and bars.
ALLERGY
If you have an allergy against certain foods, please contact the Guest Relations or Reception.
ARM BRACELET
Are used to recognize the guests. Please wear them during your stay. If lost, please inform reception.
ART WORKSHOP
The Art Workshop is located in club section. An opportunity is provided for drawing and painting for our creative guests.(Extra Charge)
BABY BED
Please contact reception when needed.
BABY PHONE
Available at reception against deposit (Limited numbers).
BABY PUSHCHAIRS
Please contact reception when needed (Limited numbers).
BAGGAGE HANDLING SERVICE
Contact to reception 1 hour before check-out (phone: 800 or 801).
BANKS
Cash machines are in Side or Manavgat.
BUS SERVICE/DOLMUS
Buses/dolmuş leave for Manavgat and Side opposite the main entrance regularly.
CAR PARK
Please park your car at the parking area.
CAR RENTAL
Please contact Reception.
CHECK-OUT
Check-out is at 12:00 noon. If you do not check-out on time, there may be a late leaving charge.
CHEQUES
Personal Cheques are not accepted.
CONFERENCE ROOMS
A range of facilities are offered. For further information, please contact Sales&Marketing department or Reception.
CREDIT CARDS
EC, Visa, MasterCard and Eurocard are accepted.
DAYTIME ACTIVITIES
Archery, beach volleyball, football, table tennis, water gymnastics, aerobics and many other activities are organized by our
entertainment team. Please check informational boards or contact Guest Relations office for more information.
*Accidents that can occur during sports and entertainment activities are your responsibility.
DIVING CENTRE
t is based at the water sports station on the beach. Please contact diving centre for more information about courses and
cost.
DOCTOR/FIRST AID
At the hotel daily between 11:00-12:00. Doctor examination is with extra charge. In emergencies, our doctor can be reached
24 hours. The nurse is available on site 24 hours.
DRESS CODE
No swimming costumes in the restaurants and around buffets.
ELECTRICITY
The power supply is 220 volts. All the plugs in the rooms are equipped with children security. In case of electrical failure caused by
city networks, our generators are activated, only the air conditioning systems are disabled.
EMERGENCIES
Dial the reception in emergencies (phone: 9).
EVENING ACTIVITIES
Evening activities start at 21:15 every night in the Amphitheatre.
FITNESS CENTRE
It is open between 07:00- 12:00 and 13:00- 19:00 in our Spa center. Not allowed for guests under 16 years old. Upon your
request, individual training programs can be organized by our professional trainers with extra charge.
GIFTS WITH HOTEL BRAND
Blue Waters branded gift products are available at Reception and Guest Relations.
GREETING CARDS
Greeting cards are available at the mini markets located in the Club and Hotel part.
GUEST RELATIONS
Please contact Guest Relations for your requests and questions. Guest Relation office is situated in the Information building
at the Club Section.
HAIRDRESSER
The hairdresser is at the Hotel Section.
HAIRDRYER
There is a hairdryer in all bathrooms. It will automatically turn off when overheated.
INDOOR SWIMMING POOL
The indoor swimming pool is located in our Spa Center. Open between 08:00 and 19:00. This pool is heated on certain dates
at the beginning and the end of the season.
KEY CARDS
Must be returned to reception upon leaving the hotel. 10 Euro will be charged to your account for lost key.If you lose your room
card, please contact reception.
LAUNDRY
Laundry forms are available in the rooms. (Extra charge)
LOST/FOUND ITEMS
Please contact Reception or Guest Relations for lost and found items.
MAIL AND MESSAGES
Any mail messages will be sent to your room. You can send postal mail from the mini markets. Stamps are available in the
mini markets.
MINIBAR
Mini bar is filled once a day within the concept. If you hang a "Do Not Disturb (DND)" card during the day, it will be filled the
next day.
MINICLUB
There is a mini club for children from 1 till 17 years old. Open every day between 09:00 and 19:00. Children under the age
of 7 must be registered by their parents and picked up at the end of the activity.
NEWSPAPERS
You can buy the national/international newspapers and magazines at the shops located in the Club section and the Hotel
section.
"ONE CALL SERVICE"
Please dial "5555" for One Call Service available 24 hours for all your requests and questions.
PEST CONTROL
Pest control is carried out regularly in our hotel. All products used are safe.
PHOTOGRAPHER
There is a photographer in our hotel.
RECEPTION
Reception is available 24 hours (phone: 800 or 801).
RESTAURANTS
.MAIN RESTAURANT
Buffet style breakfast, Late breakfast, lunch and dinner are served at the main restaurant.
The Serving times are; Breakfast is between 07:00 - 10:00, Late breakfast is between 10:00 -10:45 Lunch is between
12:30 - 14:00 and dinner is between 18:30 - 21:00
. BLUE BEACH BAR
There is an additional snack buffet at the Blue Beach Bar. Lunch hours are from 12:00 till 15:00.
. SPECIALTY RESTAURANTS
There are 3 specialty restaurants in our hotel (1 visit per stay to each of the restaurants), you can try "Kuyu" for Turkish
Cuisine (free of charge), "Heuriger" for Austrian Cuisine (free of charge), "Blue Chinese" for Chinese Cuisine
(with extra payment) and a Steak A'la Carte Restaurant (with extra payment). The bookings must be made in advance at
the Guest Relations office from 09:30 till 12:00. Service hours of the restaurants are between 19:00 - 21:00.
.KIDS BUFFET
Serving lunch and evening meals specially cooked for children between 12:00 - 12:30 and 17:00 - 17:30 every day.
* No food and drinks are allowed outside the restaurants
ROOM SERVICE
The room service is available 24 hours. The menu you can find in the rooms.
RUNNING TRACK
There is a running track along the perimeter of the hotel.
SAFE
There is a safe in each room, please leave the safe empty and open upon your leave. The Hotel is not responsible for the
loss of valuables that were not in the safe box.
SECURITY
For your own security make sure that the room windows and the balcony door are locked when you are absent.
SHOPPING
We have a bag shop, boutique, mini market, souvenir, jewelry, photographer and an optic shop in our Hotel.
SMOKING
Due to Law consuming tobacco products is not permitted in the indoor areas and rooms of the Hotel. Administrative fine is
issued for consumers and those who allows consuming, pursuant to Law Nr. 4207.
SPA CENTRE
It provides services such as Sauna (free), Turkish bath (free), Steam Room (free), Massage (extra) and Skin Treatments
(extra), open from 08:00 till 19:00. ( Sauna, Turkish Bath, Steam Room 09:00 - 19:00)
For more information, please contact Spa Centre (phone: 777 or 778).
SPECIAL DATES
If you have a Birthday, Wedding Anniversary or other celebration during your stay at the hotel, and you want to celebrate it,
please contact the Guest Relations the day before the event.
SPORT EQUIPMENT
Table tennis rackets, mini-golf clubs and other equipment you can take at the Guest Relation office, in the Club section; cue
and billiard balls as well as table tennis rackets you can take at the reception. (A fee will be charged for non-refundable sports
equipment.)
TAXI
You can contact the reception.
TELEPHONE
You can dial directly from the rooms for local and international calls. Check phone directory placed by the phone.
TENNIS
There are 8 tennis courts in our hotel. Tennis courts should be booked in advance. Tennis lessons are provided for a fee by
our Tennis Trainers.
TIPS
Tips are left optional.
TOWEL CARDS
Beach towels are available at the Spa Center and at the towel changing point in the Club Section. Please return the cards at
check-out. Otherwise, 10 Euro will automatically be added to your account.
VISITORS
You need to contact the reception for our visitor admission procedures. Due to law, visitors are required to
present identification like our hotel guests.
WAKE UP SERVICE
Available on request from the reception. (Tel: 800 - 801)
WATER
It is not suitable to drink water from the tap.
WATER SPORTS
Water sports services are provided on the beach for a fee, the operation and responsibility belongs entirely to third parties.
WIRELESS INTERNET
The wireless internet access is provided in rooms and many general areas.
THE HOTEL ADMINISTRATION RESERVES THE RIGHT TO MAKE CHANGES AND ADDITIONS TO THE INFORMATION
PRESENTED IN THIS BOOK. FOR MORE INFORMATION, PLEASE CONTACT GUEST RELATIONS AT 5555.